Privacy Policy

Last updated: 27 November 2025

1. Who We Are

This website (https://eshoot.co.uk) is owned and operated by
Teesweb UK Ltd, a company registered in England and Wales (company number 07809440)
(“we”, “us”, “our”).

We are committed to protecting your privacy and handling your personal data in a fair, transparent and secure way.
This Privacy Policy explains how we collect, use and protect your personal data when you use the eShoot website and related services.

2. Scope of This Policy

This Privacy Policy applies to:

• Visitors to our website;
• Users who create an account to use the eShoot plugin or related services;
• Club administrators who purchase or manage subscriptions;
• Support and sales enquiries made through our website or by email.

If you are a member of a shooting club that uses the eShoot system, your club remains the primary
“data controller” for your membership information. We process that data on behalf of your club as a
“data processor”. This Policy explains how we handle data in that capacity as well.

3. Data We Collect

3.1 Information you provide directly

• Account details: name, email address, username, password, club name and other details you provide when registering.
• Contact and support: name, email address and any information you include when you contact us (e.g. support requests, sales enquiries).
• Billing and subscription information: billing name, address and transaction details when you purchase or renew a subscription (payment card details are handled by our payment provider and are not stored by us).

3.2 Information collected automatically

• Technical data: IP address, browser type, operating system, device information, time zone.
• Usage data: pages visited, links clicked, the time and date of your visit, and other standard analytics information.
• Cookies and similar technologies: used to operate the site (e.g. login sessions, shopping cart), remember your preferences, and help us improve the service.

3.3 Data stored in eShoot for clubs

When clubs use the eShoot plugin, they may store personal data about their members and firearms records in the system.
This may include:

• Member names and contact details;
• Membership numbers and certificate details (e.g. firearm / shotgun certificate numbers and expiry dates);
• Attendance, firearms usage logs and compliance records.

For this data, the club is the data controller. We process and host this data as a service provider on their behalf.

4. Legal Bases for Processing

We process your personal data under the following legal bases:

• Contract: to provide you with access to the website, plugin and related services, including account management and support.
• Legitimate interests: to operate, secure and improve our website and services, prevent fraud and misuse, and respond to your enquiries.
• Legal obligations: to comply with applicable laws, regulations and law enforcement requests.
• Consent: where required for certain cookies, marketing communications or other optional features. You can withdraw consent at any time.

5. How We Use Your Data

We may use your personal data to:

• Create and manage your account;
• Provide access to the eShoot plugin and related services;
• Process orders, subscriptions and payments;
• Respond to your messages, support tickets and requests;
• Maintain site security and prevent abuse (e.g. login protection, fraud checks);
• Improve our website, services and user experience;
• Send service-related emails (e.g. account notices, renewal reminders);
• Send optional marketing communications where you have opted in (you can opt out at any time).

6. Cookies and Analytics

We use cookies and similar technologies to:

• Keep you logged in and manage your session;
• Remember your preferences;
• Operate shopping cart and checkout functionality;
• Analyse how visitors use our site (for example, via analytics tools) to help us improve it.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

7. Sharing Your Data

We do not sell your personal data. We may share your data with:

• Service providers: such as website hosting, email service providers, analytics providers, and payment processors, who help us deliver our services.
• Professional advisers: such as accountants, lawyers or auditors, where necessary.
• Law enforcement or regulators: where we are legally required to do so or to protect our rights, users or others.
• Clubs using eShoot: if you are a club member, your club administrators will have access to your data within the system.

We ensure that any third parties who process your data on our behalf are subject to appropriate data protection obligations.

8. International Transfers

Some of our service providers may be located outside the UK. Where personal data is transferred outside the UK, we take steps to ensure an adequate level of protection, such as using standard contractual clauses or transferring to countries recognised as providing an adequate level of protection.

9. Data Retention

We keep your personal data only for as long as reasonably necessary for the purposes set out in this Policy, including to meet legal, regulatory, tax, accounting or reporting requirements.

• Account data is retained while your account is active and for a reasonable period afterwards for record-keeping and legal purposes.
• Billing and transaction records are kept for the period required by tax and accounting laws.
• Support communications are retained for as long as needed to manage our relationship with you.
• Member data stored in eShoot is retained according to each club’s own retention policies; we retain it only as long as we provide services to that club or as required by law.

10. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration. However, no internet-based service can be guaranteed to be completely secure.

11. Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have certain rights regarding your personal data, including:

• The right to access the personal data we hold about you;
• The right to request correction of inaccurate or incomplete data;
• The right to request deletion of your data in certain circumstances;
• The right to restrict or object to certain types of processing;
• The right to data portability in certain circumstances;
• The right to withdraw consent where processing is based on consent.

If your data is held by a club using eShoot (for example, your membership record), please contact your club directly in the first instance, as they are the data controller for that information.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us using the contact details provided on this website or by writing to Teesweb UK Ltd at its registered office.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or for other operational reasons.
Any updates will be posted on this page with a revised “Last updated” date.